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Client Satisfaction Survey

The issue of client care is paramount to us as a service provider and we would be very grateful if you could complete and submit this online survey to assist us in striving to provide excellence at all levels.

All forms returned result in a donation to one of our charities: Macmillan, Royal British Legion, Find your Feet, Children in Need, NSPCC and others.

Cumberland Ellis LLP, trading as Cumberland Ellis, is a limited liability partnership of solicitors authorised and regulated by the
Solicitors Regulation Authority and is registered in England number OC309371.
Registered office: Atrium Court, 15 Jockey's Fields, London, WC1R 4QR. Any reference to a partner denotes a member of Cumberland Ellis LLP.

Name *:
Company name (if applicable):
Address *:
Email address *:
Fee earner who dealt with your matter:
Reference given to your matter *:

Customer service:	Excellent Good Satisfactory Poor
Value for money:	Excellent Good Satisfactory Poor
Communication and Responsiveness:	Excellent Good Satisfactory Poor
Overall experience:	Excellent Good Satisfactory Poor

Reception:	Excellent Good Satisfactory Poor
Fee earner who dealt with your matter:	Excellent Good Satisfactory Poor
Their secretary:	Excellent Good Satisfactory Poor
Their assistant (if any):	Excellent Good Satisfactory Poor
Accounts department:	Excellent Good Satisfactory Poor

Would you use our services again?	Yes No
Is there anything you felt we did particularly well?
We may wish to include your comments in our promotional material. If you do not want us to use your name, then please tick this box	No, I do not want my comments to be used in promotional material.
Would you recommend us to others?	Yes No
If not, why not?
If you would like to recommend us to a third party, may we contact them to see if we can be of assistance? If yes, please contact details and indicate which legal service may be of interest to them.
How could we improve our service to you?
We would like to update you periodically via our newsletter and email bulletins. If you do not wish to receive these please tick the box:	No, I would not like to receive the newsletter and email bulletins.
If you would like information on our other services, please tick the relevant boxes:	Company Commercial Commercial Litigation Employment Commercial Property Residential Property Property Litigation Family Law Wills and Probate Trusts and Tax Charity Law Sports Law International Issues
Please add any final comments about your experience of Cumberland Ellis LLP

Client Satisfaction Survey

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